Your Questions, Answered!
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Browse the collection and choose the items you would like to purchase. Then, fill out the purchase order form at the bottom of the Shop page with your selections. Go to our How To Order page for a step-by-step video and description.
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To keep things simple while THRAX Apparel grows, all orders are currently placed through our order form. Once we receive your request, we will email you an invoice to complete your purchase.
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After submitting your purchase order form, you will receive an email with a secure payment invoice. Once payment is received, we will begin processing your order.
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As soon as your payment has been received, we will send you an order confirmation by email.
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YES! Once your order has shipped, we will email you a tracking number so you can follow your package.
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Processing and shipping times may vary depending on demand. We will keep you updated throughout the process and provide tracking information as soon as your order is on its way.
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If you need to make a change, contact us as soon as possible. We will do our best to accommodate your request before your order is processed.
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You can reach us through the Contact form on our website! We are always happy to help!